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What Will Optometry Practices Look Like Post-COVID?

The Changing Face of Eye Care

COVID-19’s rapid sweep across the country has forced optical practices to make rapid clinical management decisions. Some optometrists temporarily shuttered their businesses due to the pandemic, while others began to offer emergency appointment services and telehealth.

As mandatory restrictions begin to lift in many locations, optometrists are beginning to open their doors for routine care. But this time around they will implement strict social distancing guidelines and take unprecedented precautions to limit the spread of infection.

Some of the Changes You Should Expect to See At Our Calgary Eye Clinic

1) Signage throughout the office spelling out new steps and protocols to ensure maximum safety for staff and patients alike.

2) Social distancing will be the new norm. Packed waiting rooms will be a thing of the past. Instead, clinics will be spacing out seating to reduce capacity and scheduling in longer intervals to minimize patient interactions. Some clinics may ask patients to wait in their cars until they receive a text message from the office stating that they can come in.

3) Certain practices will require appointments for individuals to see and try on the array of frames and sunglasses at the dispensary. Bookings will be in 15-20 minute increments, accessed by one individual at a time.

4) Methods will be introduced to decrease the number of surfaces a patient touches. This will include leaving the clinic’s front door open (or replacing it with a motion-activated door), facilitating cashless payments, and encouraging patients to fill out registration forms online.

5) Patients who aren’t feeling well or who have been in contact with someone who is ill will be asked to reschedule their appointment two to three weeks in the future.

6) Measuring one’s temperature at the entrance will become commonplace — this goes for both staff and patients. Though not the most reliable screening tool, as those who are asymptomatic can still spread the virus, it will identify some people who aren’t well. Anyone registering 100.4° or above will be sent home.

7) There will be more time between appointments, to allow the staff to thoroughly clean and disinfect before and after each patient’s visit.

8) Many eye practitioners will be wearing safety goggles and face masks, particularly during any up-close contact with the patient. Patients may also be asked to wear masks.

9) Individuals with suspected ocular infections will be put in a special containment area.

10) Practices will frequently wipe down any patient area, including chairs, counters and doorknobs. Every exam room will be completely disinfected between appointments. In the dispensary, frames will be promptly disinfected after patients touch them.

11) Patients will be requested to wash or disinfect their hands upon entering the office and when entering different rooms. Foresight Eyecare in Calgary has strict hygiene and sterilization protocols in place to prevent the spread of COVID-19 and other infections.

If you’re dealing with a vision or eye health issue and need to visit Foresight Eyecare, or if you would like some more information on how we have adapted our practice due to COVID-19, please don’t hesitate in contacting us. We’ll be happy to assist you however we can.

Foresight Eyecare serves patients from Calgary, all throughout Alberta .

Call Foresight Eyecare on (403) 226-8881 to schedule an eye exam with our Calgary optometrist.

Alternatively book an appointment online here CLICK FOR AN APPOINTMENT

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Thank you for trusting your eyecare with us over the years.  The Foresight Eyecare team follows the government mandate to reduce the spread of the COVID-19 pandemic.  After December 2020 announcements made by the Alberta Government, our clinic is following the revised Infection Prevention and Control policy by the Alberta College of Optometrists.

Patients interested in obtaining eye exam services or eye care products can be seen by appointment only.  Please call ahead, and staff will arrange an appointment time and ask COVID-19 screening questions.  If you have any symptoms of cough, fever, runny nose or shortness of breath, we ask that you call or e-mail us and do not attend the clinic for your scheduled visit.   Within the clinic, please wear a mask and use the hand sanitizer at reception.  Our clinic complies with the City of Calgary bylaw requiring mask covering over the age of two years old.  For patients who are unable to wear a face covering due to medical reasons, the patient can be scheduled for an appointment at a time when minimal number of other patients are in the clinic such as at the beginning or end of the day to ensure appropriate physical distancing requirements.

We are using disposable disinfectant wipes on all surfaces and devices such as front desk counters, chairs, handles in exam rooms and waiting room.  All eyewear that have been touched by patients are continually being sanitized.   Any toys and magazines are stored at this time.  Examination areas are being sanitized with hospital grade disinfectant.  Debit and credit cards but NO CASH payments will be accepted.

COVID-19 symptoms are not always obvious.  We want to fend off this pandemic and minimize risk to our patients and the Foresight staff as front line health workers.   Contact that is closer than 2 m (6 feet) is to be avoided, with barriers in place when this cannot be avoided. We choose to continue to do our work and cautiously take care of our patients with compassion, humility, gentleness, and patience.   It is a challenging and new experience for many of us, so let‘s support each other and prevent virus spread!  Beyond 2020, our focus is on take care of you and keeping Clean Hands, Clear Heads and Open Hearts.   For more information, please refer to the following web pages or phone Health Link 811.

www.albertahealthservices.ca

www.collegeofoptometrists.ab.ca

Drs. Dianna Leong, Anh Bui, Andrew Chan

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Please note our upcoming holiday schedule:

Starting tomorrow December 22nd will be closed through December 26th. Additionally, we will be closing early on New Year’s eve at 3:00 pm and we will reopen Saturday, January 2nd.

We wish you Happy Holidays and a Happy New Year.