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Eye Emergencies

When to Seek Medical Care in Calgary, AB

In most cases, if you have continuing symptoms of pain, visual disturbance, or bleeding, you should go to an ophthalmologist (a medical doctor who specializes in eye care and surgery).

In general, if you are not sure if you have a serious eye injury, call your ophthalmologist for advice.

Calling your ophthalmologist may be helpful in the following circumstances:

Chemical exposures: If you are not sure if the exposure is potentially serious, you have washed out your eye, and you have few symptoms, then your ophthalmologist may be able to help you decide whether or not you should be seen immediately.

Subconjunctival hemorrhage: If you are not sure that you have subconjunctival hemorrhage, your ophthalmologist may be able to help with the diagnosis. This condition does not require immediate medical attention.
Continuing pain and decreased vision after an eye injury can be warning signs that require prompt medical attention. If you have an ophthalmologist, he or she may be able to take care of you in the office. Otherwise, go to a hospital’s emergency department.

The following conditions should be seen promptly by an ophthalmologist or in the emergency department:

Chemical exposures: If the substance was known to be caustic, immediate medical evaluation by either an ophthalmologist or in the emergency department is needed, regardless of symptoms. Acids and alkalis are the worst and require immediate attention. If the substance is not dangerous, such as soap or suntan lotion, a visit to the emergency department is not necessary, but a visit to the ophthalmologist’s office may be helpful to alleviate any remaining symptoms. When in doubt, seek medical attention.

Lacerations: Cuts that affect the eyelid margins (where the eyelashes are) or the eyeball itself need immediate medical attention. Foreign bodies that are not removed with gentle washing should be evaluated by an ophthalmologist.

Solar retinopathy: Evaluation by an ophthalmologist is necessary. This is one eye & vision conditions where there is little that can be done in the emergency department.

Your Calgary Alberta eye doctor will check your eyes for signs of glaucoma as part of your comprehensive eye exam.

Thank you for trusting your eyecare with us over the years.  The Foresight Eyecare team follows the government mandate to reduce the spread of the COVID-19 pandemic.  After December 2020 announcements made by the Alberta Government, our clinic is following the revised Infection Prevention and Control policy by the Alberta College of Optometrists.

Patients interested in obtaining eye exam services or eye care products can be seen by appointment only.  Please call ahead, and staff will arrange an appointment time and ask COVID-19 screening questions.  If you have any symptoms of cough, fever, runny nose or shortness of breath, we ask that you call or e-mail us and do not attend the clinic for your scheduled visit.   Within the clinic, please wear a mask and use the hand sanitizer at reception.  Our clinic complies with the City of Calgary bylaw requiring mask covering over the age of two years old.  For patients who are unable to wear a face covering due to medical reasons, the patient can be scheduled for an appointment at a time when minimal number of other patients are in the clinic such as at the beginning or end of the day to ensure appropriate physical distancing requirements.

We are using disposable disinfectant wipes on all surfaces and devices such as front desk counters, chairs, handles in exam rooms and waiting room.  All eyewear that have been touched by patients are continually being sanitized.   Any toys and magazines are stored at this time.  Examination areas are being sanitized with hospital grade disinfectant.  Debit and credit cards but NO CASH payments will be accepted.

COVID-19 symptoms are not always obvious.  We want to fend off this pandemic and minimize risk to our patients and the Foresight staff as front line health workers.   Contact that is closer than 2 m (6 feet) is to be avoided, with barriers in place when this cannot be avoided. We choose to continue to do our work and cautiously take care of our patients with compassion, humility, gentleness, and patience.   It is a challenging and new experience for many of us, so let‘s support each other and prevent virus spread!  Beyond 2020, our focus is on take care of you and keeping Clean Hands, Clear Heads and Open Hearts.   For more information, please refer to the following web pages or phone Health Link 811.

www.albertahealthservices.ca

www.collegeofoptometrists.ab.ca

Drs. Dianna Leong, Anh Bui, Andrew Chan